Project
YSSJ educational kit
YSSJ educational kit
How to return medicine to pharmacy
in schools for 1 class about how to return leftover medicine from home
How to return medicine to pharmacy
in schools for 1 class about how to return leftover medicine from home
How to return medicine to pharmacy
in schools for 1 class about how to return leftover medicine from home
As a UX Designer, I took responsibility in user research by conducting surveys and interviewing pharmacists, medicine education experts, teachers, and parents with teenage children. This kit was distributed to 7500 schools in Seoul, South Korea and got awarded with the Seoul Metropolitan Government award.
As a UX Designer, I took responsibility in enhancing the UI for class search and bookmarked class list for better online class searching experience for online learners who are trying to find useful classes and bootcamps on Udemy Curation.
As a UX Designer, I took responsibility in enhancing the UI for class search and bookmarked class list for better online class searching experience for online learners who are trying to find useful classes
and bootcamps on Udemy Curation.
Info
Role
Role
Role
UX Designer
UX Designer
UX Designer
Timeline
Timeline
Timeline
8 months
8 months
8 months
Tools
Tools
Tools
Figma
Collaborators
Product Manager
Mural boards, etc
Mural boards, etc
Collaborators
Collaborators
PersonA deisgn agency
Seoul Metropolitan Government
PersonA deisgn agency
Seoul Metropolitan Government
How do people dispose leftover medicine?
Better class search
experience for learners
How do people dispose leftover medicine?
Problems - Inconvenience & Pharmacist painpoints
Problems bothering users
Problems - Inconvenience & Pharmacist painpoints
Why people don't return leftover medicine to the pharmacy/medical centers
By Organizing information hierarchy
to let users better navigate themselves
Why people don't return leftover medicine to the pharmacy/medical centers
Due to 'Inconvenience', the majority of users never returned them - user survey
Due to 'Inconvenience', the majority of users never returned them - user survey
Due to 'Inconvenience', the majority of users never returned them - user survey
What are the pain points of the pharmacists related to the returned leftover medicine?
What are the pain points of the pharmacists related to the returned leftover medicine?
"People bring unsorted medicine" and "No guideline for medicine returns" - interview
Although the website curated nice classes and its own bootcamps, they were not visible
"People bring unsorted medicine" and "No guideline for medicine returns" - interview
Solution - Educational Kit teaching how to safely return medicine
Problems bothering users
Solution - Educational Kit
Why we developed a kit to solve it
Problems bothering users
Why we developed a kit to solve it
To prevent the long-term environmental harm of littered medicine
Unorganized information hierarchy
confusing the users
To prevent the long-term environmental harm of littered medicine
By informing how to return medicine safely to the pharmacies and medical centers
By informing how to return medicine safely to the pharmacies and medical centers
By informing how to return medicine safely to the pharmacies and medical centers
To spread the solution from schools to families
Hard to find necessary information
as an online learner
To spread the solution from schools to families
We targeted the kids to bring the kit to their homes and share our solution with parents
We targeted the kids to bring the kit to their homes and share our solution with parents
According to our survey, the sections selected as 'first to click' didn't actually provide what they need
The situation as a designer
The situation as a designer
The situation as a designer
Collaborating with the metropolitan government, with many sectors
💰⌛Limited budget, time in terms of
web development and UI design
Limited budget, time in terms of web development and UI design
Had to make it applicable, to be distributed to the city
🤷♀️❓Low awareness of the website’s
existence among online learners
Low awareness of the website’s existence among online learners
How I navigated my design in this situation
Solving the problems
in this situation
How I navigated my design in this situation
Collaborating with the metropolitan government, with many sectors
Persuaded the design ideas to various sectors that our solution is applicable
Minimizing the number of new pages,
but still adding better features
Minimizing the number of new pages,
but still adding renewed and better features
